Amanda Bartell

Amanda Bartell

Head of Member Experience
Biography

Amanda joined Crossref in late 2017 to help make our member and user experience as smooth and delightful as possible. She previously worked in educational publishing for over 18 years at the intersection between digital marketing and digital product support and has also tutored in marketing for the Oxford College of Marketing. Outside of work she volunteers as a sighted guide for the visually impaired, and is currently learning to Flamenco dance, because why not? ¡Olé!

Twitter
@abartell

Amanda Bartell's Latest Blog Posts

What is our role in preserving the integrity of the scholarly record?

The integrity of the scholarly record is an essential aspect of research integrity. Every initiative and service that we have launched since our founding has been focused on documenting and clarifying the scholarly record in an open, machine-actionable and scalable form. All of this has been done to make it easier for the community to assess the trustworthiness of scholarly outputs. Now that the scholarly record itself has evolved beyond the published outputs at the end of the research process – to include both the elements of that process and its aftermath – preserving its integrity poses new challenges that we strive to meet… we are reaching out to the community to help inform these efforts.

Flies in your metadata (ointment)

Quality metadata is foundational to the research nexus and all Crossref services. When inaccuracies creep in, these create problems that get compounded down the line. No wonder that reports of metadata errors from authors, members, and other metadata users are some of the most common messages we receive into the technical support team (we encourage you to continue to report these metadata errors). We make members’ metadata openly available via our APIs, which means people and machines can incorporate it into their research tools and services - thus, we all want it to be accurate.

Amendments to membership terms to open reference distribution and include UK jurisdiction

Tl;dr Forthcoming amendments to Crossref’s membership terms will include: Removal of ‘reference distribution preference’ policy: all references in Crossref will be treated as open metadata from 3rd June 2022. An addition to sanctions jurisdictions: the United Kingdom will be added to sanctions jurisdictions that Crossref needs to comply with. Sponsors and members have been emailed today with the 60-day notice needed for changes in terms. Reference distribution preferences In 2017, when we consolidated our metadata services under Metadata Plus, we made it possible for members to set a preference for the distribution of references to Open, Limited, or Closed.

Stepping up our deposit processing game

Some of you who have submitted content to us during the first two months of 2021 may have experienced content registration delays. We noticed; you did, too. The time between us receiving XML from members, to the content being registered with us and the DOI resolving to the correct resolution URL, is usually a matter of minutes. Some submissions take longer - for example, book registrations with large reference lists, or very large files from larger publishers can take up to 24 to 48 hours to process.

404: Support team down for essential maintenance

2020 has been a very challenging year, and we can all agree that everyone needs a break. Crossref will be providing very limited technical and membership support from 21st December to 3rd January to allow our staff to rest and recharge. We’ll be back on January 4th raring to answer your questions. Amanda explains more about why we made this decision.